Hutch's posterous

Hutch's posterous

Hutch Carpenter  //  VP of Product for Spigit (http://spigit.com). Father of two young 'uns who misses running marathons. San Francisco, CA. I blog regularly about innovation and social software at I'm Not Actually a Geek

 
Dec 12 / 9:40pm

Jack Dorsey’s Square Is (Almost) Open For Business > process change is the killer innovation

Ivan Kirigin - December 1st, 2009 at 12:19 pm PST

There isn’t an app which acts as the merchant services provider. This would be like authorize.net making an iphone app that automatically set up a merchant account for you. They are pretty far from doing that kind of thing. Most agree the merchant experience is absolutely atrocious.

The hardware here is cool, but the innovation on merchant services is super hot awesome sauce.

reply
    techcrunch.com

Interesting comments on this Techcrunch article about Square. The killer innovation is on the process side, not on the cool technology.